quality audit
An analysis of how well quality standards are being met. The quality audit examines the activities undertaken to achieve a quality standard and relates them to the results achieved. The activities may be revised, if they are found not suitable to achieve the objectives. |
quality management
The management function concerned with developing a quality policy and implementing it via quality measures to improve customer satisfaction. |
quantity charge
In aircargo: shipments which meet certain weight requirements can be subjected to this unit rate, which is lower than the normal rate. |
quay
A place where boats can actually land in a harbour. |
quotation
The naming of a price for an offered commodity or service at certain terms of sale by a vendor to a possible client. If it is given in response to a customer inquiry, it can be taken for an offer. |
